Identified - We are currently experiencing a delay in provisioning new LemonadeLXP instances due to an active bug in Cloudflare's UI affecting Enterprise accounts.
Impact
-------
A bug in Cloudflare's management interface prevents Enterprise customers from converting zones from Free tier to the required security level through self-serve means. As a result, new instance provisioning — which depends on this zone conversion step — cannot be completed within our standard timeframes.
This issue does _not_ affect any existing LemonadeLXP instances or currently active customers.
Current Workaround
--------------------
Cloudflare support is processing zone conversions manually on a per-ticket basis. Each zone must be submitted individually and actioned by Cloudflare's team. This introduces significant delays beyond our normal setup SLA.
Status
-------
We are in active contact with Cloudflare and are monitoring for resolution. Updates will be provided as the situation develops.
Apr 09, 2026 - 10:11 EDT
Impact
-------
A bug in Cloudflare's management interface prevents Enterprise customers from converting zones from Free tier to the required security level through self-serve means. As a result, new instance provisioning — which depends on this zone conversion step — cannot be completed within our standard timeframes.
This issue does _not_ affect any existing LemonadeLXP instances or currently active customers.
Current Workaround
--------------------
Cloudflare support is processing zone conversions manually on a per-ticket basis. Each zone must be submitted individually and actioned by Cloudflare's team. This introduces significant delays beyond our normal setup SLA.
Status
-------
We are in active contact with Cloudflare and are monitoring for resolution. Updates will be provided as the situation develops.
Apr 09, 2026 - 10:11 EDT
LemonadeLXP Application Platform
Operational
AWS account
Operational
AWS acm-pca-us-east-1
Operational
AWS apigateway-us-east-1
Operational
AWS autoscaling-us-east-1
Operational
AWS backup-us-east-1
Operational
AWS detective-us-east-1
Operational
AWS dynamodb-us-east-1
Operational
AWS elasticache-us-east-1
Operational
AWS elb-us-east-1
Operational
AWS glacier-us-east-1
Operational
AWS guardduty-us-east-1
Operational
AWS imagebuilder-us-east-1
Operational
AWS inspector-us-east-1
Operational
AWS kms-us-east-1
Operational
AWS lambda-us-east-1
Operational
AWS polly-us-east-1
Operational
AWS rds-us-east-1
Operational
AWS sns-us-east-1
Operational
AWS sqs-us-east-1
Operational
AWS vpc-us-east-1
Operational
Cloudflare Access
Operational
Cloudflare Argo Smart Routing
Operational
Cloudflare Authoritative DNS
Operational
Cloudflare Bot Management
Operational
Cloudflare CDN/Cache
Operational
Cloudflare CDN Cache Purge
Operational
Cloudflare Challenge Platform
Operational
Cloudflare Dashboard
Partial Outage
Cloudflare DNS Root Servers
Operational
Cloudflare DNS Updates
Operational
Cloudflare Firewall
Operational
Cloudflare Image Resizing
Operational
Cloudflare Images
Operational
Cloudflare Infrastructure
Operational
Cloudflare Load Balancing and Monitoring
Operational
Cloudflare Recursive DNS
Operational
Cloudflare SSL Certificate Provisioning
Operational
Cloudflare SSL for SaaS Provisioning
Operational
Cloudflare Web Analytics
Operational
Cloudflare Ashburn, VA, United States - (IAD)
Operational
Cloudflare Atlanta, GA, United States - (ATL)
Operational
Cloudflare Calgary, AB, Canada - (YYC)
Partial Outage
Cloudflare Boston, MA, United States - (BOS)
Operational
Cloudflare Buffalo, NY, United States - (BUF)
Operational
Cloudflare Charlotte, NC, United States - (CLT)
Partial Outage
Cloudflare Chicago, IL, United States - (ORD)
Operational
Cloudflare Columbus, OH, United States - (CMH)
Operational
Cloudflare Dallas, TX, United States - (DFW)
Operational
Cloudflare Denver, CO, United States - (DEN)
Operational
Cloudflare Detroit, MI, United States - (DTW)
Operational
Cloudflare Honolulu, HI, United States - (HNL)
Operational
Cloudflare Houston, TX, United States - (IAH)
Operational
Cloudflare Indianapolis, IN, United States - (IND)
Operational
Cloudflare Jacksonville, FL, United States - (JAX)
Operational
Cloudflare Kansas City, MO, United States - (MCI)
Operational
Cloudflare Las Vegas, NV, United States - (LAS)
Operational
Cloudflare Los Angeles, CA, United States - (LAX)
Operational
Cloudflare McAllen, TX, United States - (MFE)
Partial Outage
Cloudflare Memphis, TN, United States - (MEM)
Operational
Cloudflare Miami, FL, United States - (MIA)
Operational
Cloudflare Montréal, QC, Canada - (YUL)
Operational
Cloudflare Montgomery, AL, United States - (MGM)
Operational
Cloudflare Minneapolis, MN, United States - (MSP)
Operational
Cloudflare Nashville, United States - (BNA)
Operational
Cloudflare Newark, NJ, United States - (EWR)
Operational
Cloudflare Norfolk, VA, United States - (ORF)
Partial Outage
Cloudflare Omaha, NE, United States - (OMA)
Operational
Cloudflare Ottawa, Canada - (YOW)
Partial Outage
Cloudflare Philadelphia, United States - (PHL)
Operational
Cloudflare Phoenix, AZ, United States - (PHX)
Operational
Cloudflare Pittsburgh, PA, United States - (PIT)
Operational
Cloudflare Portland, OR, United States - (PDX)
Operational
Cloudflare Queretaro, MX, Mexico - (QRO)
Operational
Cloudflare Richmond, VA, United States - (RIC)
Operational
Cloudflare Sacramento, CA, United States - (SMF)
Operational
Cloudflare Salt Lake City, UT, United States - (SLC)
Operational
Cloudflare San Diego, CA, United States - (SAN)
Operational
Cloudflare San Jose, CA, United States - (SJC)
Operational
Cloudflare Saskatoon, SK, Canada - (YXE)
Partial Outage
Cloudflare Seattle, WA, United States - (SEA)
Operational
Cloudflare Sioux Falls, South Dakota - (FSD)
Under Maintenance
Cloudflare St. Louis, MO, United States - (STL)
Operational
Cloudflare Tallahassee, FL, United States - (TLH)
Operational
Cloudflare Toronto, ON, Canada - (YYZ)
Operational
Cloudflare Vancouver, BC, Canada - (YVR)
Operational
Cloudflare Winnipeg, MB, Canada - (YWG)
Operational
Cloudflare San Francisco, United States - (SFO)
Operational
Cloudflare Bangor, United States - (BGR)
Operational
Cloudflare Austin, United States - (AUS)
Operational
Cloudflare Albuquerque, United States - (ABQ)
Operational
Cloudflare San Antonio, United States - (SAT)
Operational
Cloudflare Cleveland, United States - (CLE)
Operational
Cloudflare Durham, United States - (RDU)
Operational
Cloudflare Oklahoma City, United States - (OKC)
Operational
Cloudflare Tampa, United States - (TPA)
Operational
Cloudflare Adelaide, SA, Australia - (ADL)
Operational
Cloudflare Canberra, ACT, Australia - (CBR)
Operational
Cloudflare Brisbane, QLD, Australia - (BNE)
Operational
Cloudflare Melbourne, VIC, Australia - (MEL)
Operational
Cloudflare Perth, WA, Australia - (PER)
Operational
Cloudflare Sydney, NSW, Australia - (SYD)
Operational
Intercom Intercom APIs
Operational
Intercom Mobile Messenger
Operational
Intercom Web Messenger
Operational
Intercom Intercom Web Application
Operational
Intercom Intercom Webhooks
Operational
Intercom Email
Operational
mailgun Control Panel
Operational
mailgun Email Validation
Operational
mailgun Inbox Placement
Operational
mailgun Spam Trap Network
Operational
mailgun API
Operational
mailgun SMTP
Operational
mailgun Outbound Delivery
Operational
mailgun Events & Logs
Operational
mailgun Stats and Analytics
Operational
SendGrid API
Operational
SendGrid API v3
Operational
Sentry API
Operational
Sentry Dashboard
Operational
Sentry Error Ingestion
Operational
Sentry Transaction Ingestion
Operational
Sentry Slack
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.